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How-to

Report suspicious messages

Take down the scammers by reporting any suspicious messages. You’ll be helping keep the whole Airbnb community safe from phishing and scams.

Be safe, and only communicate, book, and pay through Airbnb. If you get a suspicious message, let us know by contacting us or flagging it in your inbox.

To report a message

  1. Go to Inbox and select the conversation you want to report
  2. In the message, click the three dots icon
  3. Click Report this message
  4. Select the reason you’re reporting the message and click Ok
  5. Give further details (if required), and then click Submit

For most of the reasons, you’ll have the option to block the person from messaging you again.

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