We know that issues can come up in any community. It's usually fastest to communicate directly with your neighbour to address concerns related to home sharing, but you can also contact us below for additional support. If you have a concern unrelated to your neighbourhood, please visit our Help Centre.
For non-urgent neighbourhood concerns, send us a message
Fill in the form below. All fields are required, unless marked optional.
After you complete the form, you’ll get a confirmation email with a case number.
Our team will review your concern. If we match it with an active Airbnb listing, we’ll get in touch with the host.
We'll follow up with you after additional investigation. If we need to, we'll reach out for more information.