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How-to
Guest

Cancel a trip request

Need to add another guest or change the dates of your reservation before it’s confirmed? Here are a few things to know.

Understand when you can cancel

First, check the status of your request. If the Host has already accepted it, then it’s subject to their cancellation policy. If it’s still pending, you can cancel and you won’t be charged for the reservation or the service fees.

How to cancel a pending trip request

The simplest way is to find the message thread with your Host in your Inbox and select Withdraw request. Otherwise:

  1. Go to Trips and click Show more trip plans
  2. For a reservation that says Pending Host approval, click Cancel reservation
  3. Click Cancel request

Note: Some reservations may generate additional charges or temporary authorisations. Find out more about when and how you’re charged for a reservation.

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