Skip to content
    Navigate forward to access suggested results
    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. If your check-in date is after 15 August, check back here on 15 July 2020 for an update.

    How do I cancel my reservation for a place to stay?

    How to cancel

    You can cancel a reservation at any time before or during your trip. To cancel a reservation:

    1. Go to Trips and find the trip you want to cancel
    2. Click or tap Show trip details
    3. From the overview, click or tap Show details
    4. Click or tap Change or cancel

    You'll be taken to a new page where you can choose to either change or cancel your reservation. If you choose Cancel, you’ll be taken through the cancellation process, where you can find out what your options are, including how much your refund will be, and review your cancellation before you submit it.

    How it works

    If you cancel, your refund is determined by your host’s cancellation policy. We'll show your refund breakdown before you confirm your cancellation. Airbnb refunds all service fees in the form of a coupon.

    If the cancellation policy doesn't provide a full refund at the time you cancel, you’ll be given an option to ask the host for a full refund before you finalise the cancellation.

    Did you get the help you needed?

    Log in for personalised support

    Get help with your reservations, account, and more.
    Sign Up