What happens if my host cancels my reservation?
Note: If you need to cancel your reservation because of the coronavirus (COVID-19), please review our article on options for cancellation.
If your reservation is cancelled by your host, we'll automatically give you a full refund. You'll receive an email confirming the full refund, with a link to check on the status. Find out more about our Guest Refund Policy and when you'll get your refund.
You can always contact us if you need further help.