I take great pride in keeping my apartment always clean and my listing description accurate. To get a one star rating due to listing inaccuracy and cleanliness is very disturbing and a contradiction of numerous reviews of past guests from all over the world. This is obviously a way of getting back bec. your request for 5-hr extension to check-out was not granted fully to your satisfaction. You reached out to me a day after your arrival and said "all is well" w/o mention of any issues. You asked for extension which I granted 2 hrs and explained that guests will be arriving that day. I had to send an extra person to prep the apartment bec. cleaning time was cut short. It is a good thing I did bec. the apartment was left very dirty beyond normal use as evidenced by pictures taken by my property manager: dirty dishes everywhere, used towels all over, trash on the floor, hair shavings on the sink, total disrespect of my property and disregard of house rules. My worst experience in my 5 years of hosting.
Unfortunately, there isn't anything a host can do when a guest writes unfair and untruthful reviews such as this. However, people reading these reviews are intelligent and can tell real from fake.