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How-to

Understand account login notifications

Airbnb uses login notifications to help keep your account and personal information safe.

When you’ll receive an account login notification email

You probably won’t receive login notifications very often. However, when your account is accessed from a new or unfamiliar browser or device, you’ll receive a login notification email telling you:

  • What browser or device was used
  • What time it was
  • Where it was accessed from

What to do if you’re notified of an account login

You can review the information and make sure that it matches up with a recent login. If it was you, no problem! There’s no need to take any further action. If it wasn’t, check your account for unauthorized activity, and reset your password.

Turn on or off SMS or push notifications for account logins

While email notifications can’t be turned off for account logins, you can turn on or off SMS or push notifications.

Edit notifications for account login on desktop

  1. Click Profile > Account Notifications
  2. Click Account
  3. Under Account activity, click Edit
  4. Click to turn on or off SMS notifications
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