Private Very Big Apartment below family home. Close to airport and city. Train 5 mins walk, 1 stop to airport, 3 to the city. Great local shops and restaurants, heated pool, TV, WIFI. Family lives upstairs, little puppy in the garden.
Free parking on premises
Laptop friendly workspace
No parties or events
Check-in time is 2PM - 11PM
Check out by 10AM
Was fine and calm. Just a bit dirty and had no toilet paper. Also towels were dirty.
Response from Inma:
I must apologize to this guest about one of the towels, it had accidentally been included in the washing machine with the whites and bleached. As a consequence all the colours in the towel had mixed up and it looked "dirty" but it was actually very clean. My mistake for not spotting it when the cleaner folded the towels. He additionally didnt let me know that they had run out of toilet paper. I live upstairs and could have easily have provided it.
This apartment is indeed cheap, well located and the hosts is always prompt to respond, but it did not meet some basic expectations we have from any Airbnb. 1) The noise was much louder than we expected from upstairs (we woke up at 5:30am despite wearing earplugs). 2) The bed was…
Response from Inma:
This guest is not telling the truth, I have complained to Arbnb. She continuously complained about the noise to the point that it became harassment and we hardly dared to breath, other than moving out there is no much more we could do. She thought she would have the property to herself and our mere presence upstairs upset her and seems to want to close us down with her review. We do live upstairs and I warn people you might hear us from now and then, I therefore reflect it on the very low price for the size of the apartment, convenience of the location, pool, etc, there is not need to be unfair about it and there is certainly no need to lie.
My husband Tony and I have 3 children. I work at the University of Queensland and my husband is an engineer.
Languages: English, Español, Français
Response rate: 100%
Response time: within a day
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