Hi Irene, Thank you for the useful feedback. The 2 points mentioned for information:
- Host not living here
- Shared bathrooms
were already mentioned in the advertisement, under 'The Space' and 'Interaction with guests'. There is a lot of information in the ad, and my advise to all potential guests booking is to read the whole ad. However, you are also right that it may not be emphasized sufficiently, so I will be updating my communications to inform all newly booked guests regarding those issues.
I am sorry about the bad experience with other guests - and I will also now put some signs up for guests to close the toilet door when using it.
Thank you once again for your feedback, and I am sorry once again for the negative experience. Take care and all the best.
Kind regards, David.