Great communication100% of recent guests gave this host a 5-star rating for communication.
Quick responses2 recent guests said this host responded quickly.
Outstanding hospitality2 recent guests said this host offered outstanding hospitality.
Summer Weekday Specials: Sunday through Wednesdays! Perfect for families looking for an escape. Easy, Gentle Sloping Shoreline - perfect for wading, boating, swimming, or fishing.
Free parking on premises
Check-in is anytime after 3PM
Check out by 12PM (noon)
This property would be worth renting for half the cost. When paying ov (Phone number hidden by Airbnb) per night there are exceptions that the property will be clean and in working order. Unfortunately that was not our experience. The property has potential but needs a LOT OF MAI…
Response from Lake Travis & Co:
Surprisingly, this was not a favorable experience for us as hosts. Unfortunately, we were unable to meet the expectations due to lack of communication during their stay. There were a couple minor inconveniences due to uncontrollable circumstances that were fixed as soon as we knew of them - such as the faulty water heater which was replaced the day of check in. We have 24/7 onsite maintenance should anyone need anything fixed or repaired during their stay which is rare for any property but since our guests satisfaction is important to us, it is necessary to have. These issues could have been addressed immediately and ultimately made the stay more enjoyable, however we were not alerted until a review was submitted. It is unfortunate to have such a one-sided review to us as hosts as well as future guests.
We are a vacation rental business with properties available in and around the Lake Travis/Lake Austin area. We would love to help plan your next lake vacation!
Response rate: 90%
Response time: within an hour
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