I don't understand somethings...i book an apartment (at very low price) in the heart of one of most popoulated metropolis in the world, and then i write in a review that is "noisy"...for me is unbelievable! If i wanna sleep gold dreams i go on holiday on Switzerland mount or in a desert, not in the centre of Naples. Is very popoulated area and some noise is absolutely normal, late night too. Second, if one apartment have rules and conditions clearly indicated on airbnb , maximum time of check in wrote and extra fee for check in's after this time, at sun's light, why i book this apartment and then...i write that i payed extra fee for late arrival??????? Why??????????? What mean?????? What is the sense of this? Who need this info if everyone read that if wanna arrive late there is extra to pay. If this condition is not like, everyone is free to book other! Not book this and than write these all stupidies. At the end, the guest at 16€ for night had a courage to write all bad things in review. For me this is only try to destabilize our work. I hope will not see ever this guest. Next time book 5stars hotels so can sleep very well, but your wallet will be a little bit more light!! :)))) adiòs!