Actually, We do have a Separate Ventilation System in our Bedroom. Plus, we have additional air filters that we could had put in place. If you had just said something we could easily had changed things up for you to make it better. We do LIST our house as a Smoking Residents. Although when we have Non-Smokers we Only Smoke Outside and in our Room. You are our 1st Non-5 Star Rating. I guess you got us Good. We had no Clue that you were upset or had any problems with us. You realize that you didn't just knock us on Orders. You nailed us on Value & a few other areas too?? You got the Room for $35 a Night. We have had people Pay Up to $100 a night during Peak Season and we still got a 5 Star on Value. We are one of the few B & B's around here that offers Breakfast & Ice Cream with your Rate. I know you had a bad Cold, Lost your Golf tournament and felt Miserable. But, I did specifically say to PLEASE tell us, if you need anything, have any issues or had any Questions. We also discussed how we are a Mom & Pop Operation and that it was very Important for me and my Wife to Please our Guests. It made me very Sad to see how you Rated us. Contrary to what you wrote, You gave us a very low Rating on the star system on many categories. So even though you Came into my Home, Told me everything was Great and voiced NO Issues, then attempted to ruin my Rating and probably will affect our business in a very Negative way. Then you gave me your Cold, rather then Cancel and stay home, Because that Golf Tournament was the most important thing in the World. I still Gave you a 5 Star Rating. While you were here for that 9 hours, you 2 were very nice a sweat. Your rating averaged out to 3 Starts for us, Knocking us on value, Orders, Accuracy? Oh and Noise? What Noise?? Your Stay was very quiet. Well, Good Luck.