For every extra service where people work extra it is normal to pay extra.
You knew very well that your check-in ends at 20.00
Especially paying € 35 per night (special offer) (the hostel costs more) what do you want to claim? It is written check-in between 1 pm and 8 pm, you must try to have respect for the people.
if you come after 20.00 you lose your booking and i live far from the city, to be good with you I have not finished eating and I took my son in the night with last
and we came to open you, I lost about 2 hours for you sleep in the street and you write me these beautiful things?
There was no discussion or strange comments from me but from your wife that
not wanted pay a penny for my extra work for you, 10 euro its just reimbursement of expenses, you did not paid my work for come, otherwise i would have charged you at least 30 euro for all that, second,
I do not speak English, and it is written that I speak only Italian and Russian and Romanian, i had to disturb a friend that speak english for repeat you what we told you by messages in airbnb, your wife said to me that she already paid, but was not true, she ask her husband and confirm no yet payment.
All ask for late check-in some money, usually 20 euros, you have paid only 10 euros for 2 more hours and 8 euros of bus that I paid.
please, before writing a review THINK it, that one is shameful and Worth less then 0.