Aspen Chateau Dumont Condo
First-floor, 2BR, 2BA condo just one block from Silver Queen Gondola and walking distance to the Aspen Core! Hit the slopes in winter, hike in summer, take in a show, eat gourmet meals, or just to sta…
入住时间 Anytime after 3PM
The minimum night stay for this listing varies.
Free parking on premises
Great location. Communication with host could be improved. Not a condo per se its an apartment.
Response from Julie:
Hello Mitch, Thank you so much for the feedback. We're glad to hear that your overall experience was good, but are sorry to hear if you felt our communication was not as great as it should have been. Here at TurnKey, we strive to offer impeccable customer service and it is our hope that all guests have hassle-free, enjoyable stays in our properties. Our guest hotline is available 24-hours-a-day with TurnKey agents ready to help with anything from questions about our homes, to booking a reservation, to issues that may come up during or after a stay with us. If there is something else we could do for you, just reach out and let us know. You were perfect guests, and we would love to host you again! -The TurnKey VR Team
Great location and clean premises. Check in was easy. As noted in other reviews, the unit is old and not up to date. The sliding door needs repairing, as do the screens and washing machine. The twin mattresses need replacing. Still, it's a pretty good bang for your Aspen b…
Response from TurnKey:
Hi Adrienne, Thank you so much for the review and helpful feedback! We are so happy to hear that you enjoyed your stay with us. Please be assured we are checking on everything you have mentioned and will make sure each issue is addressed. Also, our 24/7 guest hotline is always available to call with any issues that may come up, so please let us know next time if you need anything. By the way, you were perfect guests, and we look forward to having you stay again! -The TurnKey VR Team
Condo is VERY dated. Im certain that they have not changed one thing in 20+ years. Towels,sheets, bedspreads are very old. Burners partially worked. Toaster didn't work. TV in bedroom didn't work. This did not present a real problem for us - it became amusing after a while -bu…
Response from TurnKey:
Hi Jc, thank you so much for leaving this review and feedback. We are sorry to hear if any inconveniences came up and if there was any confusion or disappointment regarding the rental. Here at TurnKey, it is our highest priority to make sure our guests have the best experience possible, but if problems arise, we do try our very best to make things right in any way we can. Our 24/7 guest hotline is always available to help with anything at all, and we wish we had known of your concerns so that we could have addressed them during your stay. Please be assured that we will check on those stove burners, toaster, and television and will have them repaired or replaced very soon. We will also look into some updates to the towels and linens. By the way, we thought you were perfect guests, and if there is anything else at all we can do, please just reach out anytime and let us know. -Julie & The TurnKey VR Team
Aspen, CO, United States