Thank you Megan for the lovely review. I will definitely speak to the cleaners as I have not had a bad comment so far with regard to the cleanliness, but that is not to say they can't get lazy. I understand the morning sun can be a little overbearing for some people, I will take on board your comments about the blackouts. The fly screen on the balcony has probably not been used for years (no flies) but thank you for your comments once again. I am sure there will not be another problem with the keys, as we are installing a coded lock on the post box so that the keys can be left safe and secure. I hope we hear from you again and I am glad you had a comfortable stay.