We completely apologize for the pests and the unclean windows. We depend on our property manager and the cleaning crew to handle those aspects of the house since we do not live in the area. We will address all of your feedback so we do not repeat the mistakes that were made. In our initial conversation, you stated the house was clean and tidy and that the pests were the only concern. We will find out from our pest control company what else we can do to minimize the pests. It is difficult to eliminate all live bugs since the house is out in the country but there is no excuse for the window sills. One of the owners will be taking a trip up to the lake house to look into the other concerns mentioned and get it taken care of immediately. Once again, we apologize and did not realize how unhappy you were until after you had already checked out. Our description online does state you have to walk through bedroom 2 to get to bedroom 3 as it is a unique older home.