I can agree with this review on the house smell. I had recently used a deep fryer to cook some taco shells and it made the whole house stink. I have remedied this problem. The sheets and towels were definitely clean and fresh, so I'm not sure what that is about. I would be grossed out if I had to use dirty sheets or towels so I would never do that to anyone else. The 100's of people that have stayed here have never mentioned this before.
This guest's 'accuracy' feedback is completely off base. My space is EXACTLY as described in my ad. It is plain, simple and inexpensive. They said that there are no amenities when there is a microwave, Keurig and mini-fridge in the bedroom closet, along with a bathroom full of toiletries and other stuff for guest use. There are 2 fans in the bedroom and I've had many comments about how quiet it is.
I have recently installed a key lock box to make check-in more convenient for my guests. I'm still getting used to providing the guest with the code when I am not home. Although I forgot to give them the code, when they called, I was able to answer and give it to them immediately which should not have caused them any inconvenience. I think they just like to complain.
Lastly, although this guest has been super critical about my place and the accuracy of my ad, it was pretty apparent that they didn't read it very well when they wanted to check in a couple of hours early. They didn't bother to mention how I got the room ready and allowed them to do so.