8 guests3 bedrooms6 beds2 baths
Spacious apartment in Monterosso al Mare, with a nice view from the big balcony. Ideal for young families and groups who want to visit 5 Terre.
1 queen bed, 1 single bed
1 queen bed
2 single beds
1 sofa bed
No parties or events
Check-in time is 2PM - 8PM
Check out by 10AM
We had terrible communication with the host-actually no communication on the day we were to check in. The place was hard to find with a lot of steps and no parking for a car. When we arrived , we found a woman nearby and asked her where Fabios place was. She didn't speak any Engl…
Response from Anna Grazia:
Lynn, I am sorry if the check in procedure didn't go very well, the previous guests left the house really late and this caused a delay. But it's not my fault if the apartment doesn't have a private parking, it's clearly understandable by having a look at the announce that there is no car parking included in the services. And the road you are speaking about (the one with the steps), it's just one of the possible options. There is also a large road with no steps that brings you to the village in a 5 minutes walk.
What can I say about this place- our time in Cinque Terre was filled with memories, good food, and great people. However, we didn’t ever feel like we wanted to stay any longer here than just to sleep for the night. The accommodations were fine- clean upon arrival and no issues wi…
Response from Anna Grazia:
Dear Curtis, usually it's not my habit to reply to guest's reviews, which in general are interesting or even helpful in the (not usual) case they have any complaint, but in your case I felt offended and I am going t tell you why. First of all let's clarify that you paid only around 30 Euros per person per night (average hostel price in Italy) for an apartment that yourself are saying was nice and clean, etc... and there were no problems (apart from "only" one pair of keys and my friend's poor english, despite I've been at the phone with you when needed, and as you can read I can speak an average english for a non-native speaker). But let's come to what I find annoying and pointless about your review: you say we "wanted additional money", but please, before writing such a statement, consider that it's not my fault if this is the rule of law in Italy. Don't worry, nobody wanted to steal 18 Euros to your group - 3 per person (!) (we are luckily not in that need). If you want to get refund you are totally free to contact the City Hall, and don't forget to let me know the response you get. Please for your next trip keep in mind that it's not nice to write a review with false information like the one you left. Why didn't you ask us, at the time, for more details or why didn't you get informed at the proper Office/local authorities if something didn't convince you? Last time I went to the United States, past summer, I had to pay 12 dollars for my tourist visa; this is a measure that was introduced only relatively recently in the USA and I was not aware of it but I didn't question it and even if I wanted I would have definitely not done it on a review about the (very nice) hostel I stayed at in San Francisco. For next time, before writing inaccurate and misleading information, I suggest you to be more informed and respectful about the rules existing in the country you are going to visit, and if you have any doubt/something doesn't appeal you about them please protest in the appropriate forum, not in a review which is supposed to be related to the accomodation you stayed @, instead of the legal system the country you are visiting. For these reasons I think your comment is unfair and offensive.
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