Thanks Steve, guests like you and your family are a pleasure and make this job so easy :)

My summary clearly sets out the parking times. There is all day parking less than 2 minutes walk away which was explained to Peter at check-in, you can park for 30mins outside the apartment, we are on a main road of a seaside town and so I can do nothing about the parking. No idea what the check-in issues were, I do not live at the property and asked Peter to call about 10mins before arrival, he called and I was there within 5 mins. I had messaged him 30mins before his approx arrival time to check on his progress but got no reply. My summary mentions for guests to bring their own towels (in case they don't see this I now provide them if required), my summary also states that wi-fi is available from 1 June. Peter clearly did not read my accommodation summary. Peter paid 50GBP for 1 night for 2 adults, I provided tea, coffee,milk, fresh bread, butter and a bottle of wine. There were 3 tea bags still in the tin ( 6 were provided for 1 night's stay) when he left . My accommodation picture show the table and chairs he mentions. I think Peter needs to check the summary and pictures before he books accommodation in the future as each place is different. He's lucky to have found accommodation for considerably less than 50GBP a night for 2 people.