Thanks Manuela, for your review.
I frankly do not understand why this has prompted you to give us only two stars as a review.
While it is true that from your kitchen it is possible to hear what happens in our kitchen and viceversa, if, and only if someone becomes loud, upstairs bedrooms, particularly in the rented apartment, are extremely private. It is not possible to hear what happens downstairs, at all, and viceversa.
We could not hear you downstairs normally, but unfortunately we did hear you sometimes raising your voices when you returned home at night and we thought to tell you since the beginning to avoid that to happen again. You,a and your group of very young friends, understood and did not repeat that again and it was appreciated.
Also on your second night your usage of wifi was excessive, to the point we could not use computers anymore. Once again you were told to limit downloading movies or videos and this has not happened again.
This is what it has happened. Nothing more. Our listing is very accurate on this two points: avoid excessive noise at night and have a considerate use of shared wi-fi. We have received no complaints from you, so it is disappointing to receive such a low review mark. In fact we gave you a quite good review, because you did understand our remarks.
Once again this shows that when guests are told about something, or do not receive all they want, even if they should not, or they should actually correct a behaviour they over-react with bad reviews.
I have already made this remark to airbnb, to adjust the scoring system accordingly.