First, thanks for staying at my place! and I had to leave my comments below to correct your feedback.
My house is not a hotel, and apologies if it wasn't clear in listing description that you won't enjoy hotel level of services at my place. I host this place not to make money, the reason why the price/day of stay is a lot cheaper than anywhere else in Hong Kong Island. If you were expecting more, I would recommend you to stay at a hotel next time :)
1. Blanket - I provided you a blanket, and HK was around +20~+25 ℃ in December and your comment on being cold in Hong Kong is very subjective. Sorry, but I cannot meet that expectation of every guest whether they would feel cold or hot in Hong Kong.
2. Basin - this comment is very subjective too since other guests had no problem with it. Did you expect the basin to be shiny white?
3. Shower handle - it only broke after you visited my place and I still didn't ask the reasons why to you or charged you.
4. No towels - I don't provide towels to guests and this is written in listing description. I expect guests to bring their own towels since I don't feel comfortable with sharing towels with anyone and that's how I thought guests would feel the same. I'm surprised to know that people expect towels when you are not staying at a hotel.
Lastly, if you expect higher level of services, e.g on duty whenever you need someone, please book a hotel next time so that you can contact your receptionist :) I'm 100% sure that my communication with you and your friend was very clear and fast if you check your message inbox again.