Thank you for the response, and you were nice guests. This is unlike a few of the recent families who book rooms, turn up and then try to wrest undue advantages like free breakfast (when it is clearly not listed on our profile). And then there are those who will not leave after their check out time, (even when I tell them that we have other guests who are due to arrive and need to clean the rooms and finally have to repeatedly tell them or worse). This family did not try to bargain with us on our various services either, like some of the recent previous guests have done. The problem seems to be that airbnb guests now know the power of a bad review on an establishment. If we, the host leaves a bad review for a guest, it really does not matter because there are so many avenues for tourists to find a hotel, so many other sites, but for a host, a bad review or as in the case of a good review like this one (but with a score of 4.0), it still affects our business. I believe that is disadvantageous to the host. And I fervently hope that airbnb does something about it. I hope they realize that no host, no guests. For them too. I hope other potential guests read this reply and base their decisions to visit us on it. We give fair treatment, real hospitality, no sops.