Located in Padenghe sul Garda, a few meters from the lake, in a residential area, "The Flat" is a large apartment of 160 sqm fully air-conditioned with 3 bedrooms that can accommodate up to 6 people, ideal for large families or groups of friends.
Not suitable for pets
No parties or events
Check-in time is 4PM - 8PM
Check out by 10AM
Wide doorway to the home’s entrance
Wide hallway clearance
We were friendly welcomed by Silvia. The apartment is huge, clean and well located - exactly as described. We booked the bigger apartment for 4 adults for 12 days. Although we didn’t cook 3 times a day in the apartment, we were told after couple of days, that we should eat in res…
Response from Silvia & Family:
First of all, we would like to thank you for the comments you shared. We are used to ask during every stay if everything is fine and we’re really sorry to ear only now about some inconveniences you experienced which made your stay not pleasant as expected. We could have resolved them if you had promptly communicated us before. About the garbage, we explain during the check-in where to leave your daily garbage. We apologize if the explanation was not that clear, we’ll try to improve it. There are garbage cans outside well visible at the entrance of the apartment and they are always kept clean. I supposed you found ants in the wash-kitchen because you left organic garbage there for 2 weeks. The idea to rent an apartment with full-equipped kitchen is the possibility to cook on site avoiding to go to eat out, so we never told our guests that they should go to eat in restaurants …we think there was a misunderstanding about it. We never received any complaint from your side about the not-working air-conditioning. We checked it after your departure and it was working correctly. If there was any problem with it, it would has been enough to communicate it and we could have repaired it or explained you how it works. Bed lines and towels are provided and there were a full change at your disposal after one week. It’s true that we don’t want guests to wash towels by yourself but also in this case, if you needed to have extra towels, you could have asked for them and we would have provided them. Most of the time, the apartment has been rent for a long stay (from one to two weeks) and other guests didn’t have any complaint about it. It’s our priority that all our guests have a pleasant and satisfactory stay. We thank you once again for your comments that will help us to improve our service and we hope to have you and your family soon again as our guests.
Silvia & Family is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
Me and my family invite you to discover the Garda Lake welcoming you in a beautiful Villa situated in a quiet and residential area just few meters away from the lake.
Languages: Deutsch, English, Español, Italiano
Response rate: 100%
Response time: within an hour
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