Hot tubThis is one of few homes in this area that has this feature.
One double room in shared family house available for nightly, weekly or monthly lets. Would suit working week day professionals commuting to Fleet/Aldershot/Farnborough area.
Laptop friendly workspace
2 single beds
No parties or events
Not safe or suitable for children (0-12 years)
I am not a light sleeper, but the noise I was faced with was intolerable. The other long term residents are not professionals as had been promised in an email, but shift workers who want to play games through the night. They told me I was rude to expect their lives to revolve aro…
Response from Aubrey:
Many apology made to Marc as soon as I was aware of the situation. Marc was fully aware I was not physically around and made him aware of the changes to the house before he made the booking - all of which he confirmed he understood and was happy to proceed with the booking. I communicated with him before he arrived, just after he arrived, responded to his request for WiFi access at quarter to midnight and then again as soon as I woke the following morning - I think that is as about as available as I can be while not physically present! The cleaner had cleaned the day before and the toilet seat he refers to is new style non-drop one purchased and recently fitted. The cleaner had inadvertently removed the extension to hoover upstairs and forgot to return it - we’ve both learned to check that for the future! Marc was offered and accepted a partial refund (after he demanded a full refund but then realised his interaction with the tenant had nothing to do with me) for his booking which was enacted first thing in the morning when I was aware of this situation. He was the first guest out of many to have stayed and had that (Website hidden by Airbnb) all my dealings with the long term tenant I’ve never experienced anything similar to what Marc describes.
A standard family house in the middle of a housing estate, the double bed was an unexpected bonus, but the lack of hot water in the bath wasn't. Nothing came out when the tap was turned on. So with no working bath, the only option was the downstairs shower, which most have comm…
Response from Aubrey:
Really sorry the bath hot water wasn't running, many a hot bath has been had in it - I could have resolved if I'd known at the time...equally the same for the chair, several chairs downstairs. Ref. the plug sockets the twin socket is located behind the king size bed but point taken about access, so I will plug in an extension to sit next to the bedside table and bedside lamp. Sorry the rustic atmosphere of floor boards was not to your liking - I will look into getting a power shower fitted in due course.
Response rate: 100%
Response time: within an hour
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