First-the gaps between the edge of the parquet floor and the (Website hidden by Airbnb) is about 1 inch gap! the parquet floor has been renovated and the original 2 inch skirting board has been removed to allow for the renovation. New skirting boards will be installed. Why is that bothering you??? It has not bothered any other tenant.
Second...Why are you saying you could not put your luggage into the bedroom? There is plenty of space in the bedroom? Did you arrive with a truck?
Third-...The house is not broken. What does it mean anyway? This house has been renovated. New roof, new front, new modern lift but all the old features like the 100 years old railing, the windows and window pains were saved. But you would not notice these. That is what I said in my feedback to you. You can't appreciate the beauty of old houses. You come from Hong Kong where it is just masses of high rises made of concrete and glass. No old houses like mine build in 1905.
Fourth...Heating...Why should the heating be on high if there is nobody in the flat? It is on minimum so that there is at least 18C. When someone checks in, they turn the thermostat on and the flat is warm in a few minutes. The walls are 60 cm thick in this house. Great insulation so the heating does not need long to warm up the 65m2!!! Honestly, how stupid!
Sixth...Dos and donts should be read by everyone. Every house has rules. And it is not long. For god sakes-it is an A4 size page and there are about 10, 13 rules, it is more like how things work than rules. Don't complain about heating. If you had read that page, which would have taken you 5 min, you would have known there is thermostat above the cooker.
Why is it that none of the people who have stayed in the flat had not mentioned any of this. Whats more they left a nice feedback and were happy with their stay??? Just think about that.....