Steve (the host) told us he is selling his property and so some people will take a look of the room which we were staying in. Because of this reason, he promised to refund us for flexibility. It brought so much inconveniences to us. We got to pack most of our belongings everyday.
One day, we planned to stay in the room and have lunch, but the agent knocked the door and asked us to leave because people are coming to visit the house. We thought we will receive some credit back so we try to cooperate with them and leave the room earlier.
In another day, we came back to the room at night and found some of our belongings were moved into the store room messily. We felt so uncomfortable about this because we did not expect our personal belongings would be touched or moved.
So after we left, we text Steve couple times to discuss about the credit back issue but he never replied our text and never answered our call. I finally got his message from the Airbnb platform. In the message, he said there will be no refund because he claimed that he has hired professional cleaning company to clean up the room because we left the room messy. In fact, we did tidy up and clean up everything before we left. We feel like we are being framed.
The place is cozy and clean, but I will never recommend to anyone as long as the host is irresponsible, dishonest and untrustworthy.