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Coronavirus outbreak
The World Health Organization has declared the coronavirus outbreak a global health emergency. Affected hosts and guests can find info on our
Extenuating circumstances policy for coronavirus
page.
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Cancellations
Policies
Cancellation policy details
What if I need to cancel because of an emergency or unavoidable circumstance?
What is the Airbnb cancellation policy for stays?
What's the Airbnb Experiences cancellation policy?
How do I file an extenuating circumstances claim?
Coronavirus information and extenuating circumstances policy
Cancelling a reservation
How do I cancel my reservation for a place to stay?
How do I change or cancel my experience reservation?
Can I cancel a reservation I made accidentally?
How do I change or cancel an Open Homes reservation if I'm a guest?
Host-initiated cancellations
What happens if my host cancels my reservation?
What should I do if my host needs to cancel?
What happens if a host cancels my experience or event?
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