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Coronavirus outbreak
The World Health Organization has declared the coronavirus outbreak a global health emergency. Affected hosts and guests can find info on our
Extenuating circumstances policy for coronavirus
page.
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Cancellation policy details
What if I need to cancel because of an emergency or unavoidable circumstance?
What is the Airbnb cancellation policy for stays?
What's the Airbnb Experiences cancellation policy?
How do I file an extenuating circumstances claim?
Coronavirus information and extenuating circumstances policy
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