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Coronavirus outbreak
The World Health Organization has declared the coronavirus outbreak a global health emergency. Affected hosts and guests can find info on our
Extenuating circumstances policy for coronavirus
page.
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Paying for a reservation
How payments work
Why should I pay and communicate through Airbnb directly?
When am I charged for a reservation?
What is the Resolution Centre?
How do payment plans work?
What if a host asks for more money?
Do I have to pay if my reservation request isn't accepted by the host?
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Payment methods
What should I do if someone asks me to pay outside of the Airbnb website?
What payment methods does Airbnb accept?
How do I edit, remove, or add a payment method?
Can I change my payment method for a confirmed reservation?
Can I use more than one payment method to pay for a reservation?
How do I confirm my payment method?
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Payment troubleshooting
Why can't I complete my transaction?
Why is my credit card getting declined?
Why am I being asked to confirm my payment method?
Why was I charged twice for a reservation?
How do I verify my card using temporary authorisations?
Why was a hold placed on my payment method when I requested to book a reservation?
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