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    Coronavirus outbreak
    The World Health Organization has declared the coronavirus outbreak a global health emergency. Affected hosts and guests can find info on our Extenuating circumstances policy for coronavirus page.

    Can a security deposit be collected outside of the Airbnb website?

    No. To make sure guest payments are protected and to ensure that hosts are properly compensated for reservation damages, we ask that all security deposits be handled through the Airbnb website. Payments outside of the Airbnb website, including security deposits, are a violation of our Terms of Service.

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