Navigate forward to access suggested results
    Coronavirus outbreak
    The World Health Organization has declared the coronavirus outbreak a global health emergency. Affected hosts and guests can find info on our Extenuating circumstances policy for coronavirus page.
    Back to help home

    How do I get a refund if I’m exempt from the tourist tax in Portugal?

    Certain guests staying in Portugal may be exempt from the tourist tax or qualify for a reduced rate.

    Lisbon, Portugal

    In Lisbon, this exemption may include guests who are:

    • Minors under the age of 13 years
    • Persons traveling for medical reasons and their travel companions
    • Persons identified as guests of governmental organizations or institutions

    To find out if you qualify for a refund or a reduction, visit the tourist tax website for the municipality where you’re staying, or contact their tax office.

    If you booked your stay on Airbnb in a location where we automatically collect the tourism tax, and you determine that you're due a refund, you can request a refund by contacting us. We'll ask you to send us a completed official refund request form.

    Porto, Portugal

    In Porto, this exemption may include guests who are:

    • Minors under the age of 13 years
    • Persons traveling for medical reasons and their travel companions
    • Persons with with a disability classed at 60 percent or over

    To find out if you qualify for a refund or a reduction, visit the tourist tax website for the municipality where you’re staying, or contact their tax office.

    If you’ve booked a stay on Airbnb in a location where we automatically collect the tourism tax and you determine that you're due a refund, you can request a refund directly from the Porto Authorities.

    Did you get the help you needed?