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Deactivating or deleting your account

We’d hate to see you go, but if you’ve decided to leave Airbnb, you have a couple of options. You can temporarily deactivate your account, which allows you to reactivate it later, or you can permanently delete it.

What happens when you deactivate your account?

If you’re a Host, you also have the option to deactivate a listing without deactivating your entire account. Still thinking about deactivating your account? Here’s what happens:

  • Your profile will be hidden
  • Your listings will be hidden if you’re a Host
  • Some information, such as your reviews, may remain visible to others
  • Airbnb will retain your account data so you can reactivate it in the future

To reactivate your account, contact us.

If you're a Host, you also have the option to deactivate a listing without deactivating your entire account.

Deactivate your account

1. Go to Account > Login & security

2. Under Account, click Deactivate

3. Choose a reason why you’ve deactivated your account

4. Click Continue

5. Click Deactivate account

How does account deletion work?

When you permanently close and delete your account:

  • We’ll verify your identity for security purposes before accepting the request
  • Once your request is processed, your personal information will be permanently deleted, except for certain information that we’re legally required or permitted to retain, as outlined in our Privacy Policy.

Once your account is deleted, you can’t reactivate it, recover any data or regain access. You’ll need to set up a new account if you want to use Airbnb again. Learn more about exercising your data subject rights.

Deleting your account

  1. Go to Account > Privacy & sharing
  2. Under Manage your account data, click Delete your account
  3. Choose which country you reside in
  4. Choose a reason why you deactivated your account
  5. Click Next
  6. Click Delete account

Alternatively, you can delete your account by visiting Manage your data.

Note: Different policies and procedures apply to users in mainland China. Contact us for more info.

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