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    Coronavirus outbreak
    The World Health Organization has declared the coronavirus outbreak a global health emergency. Affected hosts and guests can find info on our Extenuating circumstances policy for coronavirus page.

    What happens if my host cancels my reservation?

    If your reservation is cancelled by your host, we'll automatically give you a full refund. You'll receive an email confirming the full refund, with a link to check on the status. Find out more about our Guest Refund Policy and when you'll get your refund.

    You can always contact us if you need further help.

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