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    Coronavirus outbreak
    The World Health Organization has declared the coronavirus outbreak a global health emergency. Affected hosts and guests can find info on our Extenuating circumstances policy for coronavirus page.

    What should I do if I'm concerned about the location of a place I'm staying?

    If you’re concerned about the location of your reservation, contact your host to learn more about the neighbourhood.

    It's also a good idea to read everything the host has posted about their listing in the description, the amenities, and the house rules so there won’t be any surprises. Make sure you understand the host's cancellation policy before submitting a reservation request, too.

    If current events or political strife create an unsafe situation, you can cancel your reservation and apply for a full refund due to extenuating circumstances.

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