We thoroughly enjoyed this experience. We observed groups of whales, sharks, sea lions, and otters. It was truly magical! We highly recommend this experience if you seek an intimate encounter with nature, away from large crowds. James was exceptionally prompt in responding to all our messages and inquiries before the experience.
Our only suggestion would be to schedule the experience during periods when the whales are playful or leaping out of the water, or when we have a better chance of observing them. We understand this is tricky, but we also believe experts know these timings more than we do.